USER REVIEWS (Geppetto)
Fashion Bug
Fashion Bug.
Added a $20.00 late fee to my bill, when the payment was not late.
I called and explained that I had mailed the payment at least 7 days in advance to the due date. And that I had no control over the USPS delivery schedule. 7 days seems like enough time for a payment from Michigan to reach Ohio. After all it is 2011, not 1843!
I called the toll free number listed on the Fashion Bug statement.
Talked to a customer service rep. who basically said that the $20.00 would be added to the balance of my account no... read full review »
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