complaints presented by the Bureau. Complaint Closing Statistics The following grid displays the number and responses to complaints over the last 36 months: No. of Cmpl Type of Response 4 Making a full refund, as the consumer requested 2 Making a partial refund 5 Agreeing to perform according to their contract 0 Refusing to make an adjustment 3 Refuse to adjust, relying on terms of agreement 0 Unanswered 0 Unassigned 14 Total read full review »

carl from my experience with the bbb, the complaints generally come from a customer "who wants more than he or she purchased." then the bbb will ding me for sticking to my customer policy. however, paying the bbb a yearly approximate membership fee of $500.00 can turn a "f" grade to an "a". i think that's called extortion. therefore, i don't care for the bbb. #1 - Sun May 18, 2008 12:59 PM EDT M. S. Jones, La Center, KY Staying off the Bad Boy List has been easy: in the 100 years my firm has been in... read full review »