OMG!!! I JUST HAD THE WORST CUSTOMER/SALES EXPERIENCE OF MY LIFE AT VENTURA TOYOTA. MY HUSBAND AND I WERE TEST DRIVING A CAR AND JUST WANTED TO GET THE "JIST" OF WHAT IT WAS ABOUT. TELLING HIM WE WEREN'T GOING TO BUY RIGHT NOW BUT WE WERE REALLY INTERESTED HE BECAME AGRESSIVE. I TOTALLY UNDERSTOOD SINCE HE WAS JUST TRYING TO DO HIS JOB, BUT THINGS TURNED UGLY WHEN WE STARTED LEAVING. HE TOLD US THANKS FOR WASTING HIS TIME AND WERE WE JUST "KICKING THE TIRES". I TOLD THAT HIM SAYING THAT WAS UNCALLED FOR BUT HE JUST KEPT ON... read full review »