My home phone line was down. When I tried to call to get help I found it almost impossible to get a real human on the phone. I had to lie to the robot that was giving unclear questions, forcing me to give incorrect responses. Once I lied and actually was put on hold I had to endure 10 minutes of horrible static filled music. After 10 mins of this an actual human answered only to put me on hold for another 10 mins with the same horrible music. I finally reached a human who I refused to give any info to until she heard my complaints. She too... read full review »