I have been renting from Redbox on ocassion for over 3 months, maybe 4 DVD's total in that time. One DVD was so scratched it would not play. They did refund my nights rental. Things happen. Now I am seeing on my credit card that they charge me for nights after I returned the movie, and after the date on my Redbox account says it was returned. I asked about in the My Account section, is the "date rented" the date it was reserved online, or when the DVD is removed from the Kiosk? The representative had no idea. So what that told me... read full review »