Please read below! This is my reply to their uncaring response. This is the response I get from Dell after explaining my problem. Surely you can reference my dell account number that I filled in or my name and address but since you can't my customer number is xxxxxxxx, xxxxxxxxxxx equipment sales. wouldn't a call have been more appropiate? This is the lack of customer concern I am complaining about. Dear John D Moore, Thank you for contacting Dell Online Customer Care. To protect your data privacy... read full review »