I was given a ring for Christmas, I needed to have it sized. They have signs up stating free sizing. But told me there is a $15.00 Charge I said but the sign says free sizing. They said well you didn't get the extended warranty. Ok I guess I understand. My guy has gotten so much jewelry from Kay over the years. But... They filled out my form and I left. I called a few times over the next week or so. They promised the ring on 1/15/11. I called on 1/14/11 the girl said it just went out. I waited for a call. No call. While I wa... read full review »