The company gave me a run around just for a 1.5 Qt. saucepan lid that was missing from the kit that my husband bought for me on Christmas. We emailed them on the 29th of December as soon as we got back from our vacation and they just responded by email on the 19th of January telling us to call an 800 number. I called the number today and they gave me a number for Cuisinart and I was thrown back to them. I only wanted to get the missing lid and they will charge me 30 bucks for it when we already paid for it in the first place. They will replace... read full review »