I was misled to believe that I can use their service to renew my child's passport and paid them $127.00. When I got everything ready and went to the post office, I had to bring my spouse and my child all together. Why did they even tell me to send them my documents? I had to do it myself anyway. After I filed the renewal myself I called them for a refund. The answer was flat out "0". USPASSPORTONLINE SOUNDS LEGID, BUT TOTAL FARAUD!! STAY AWAY!! read full review »