Ordered $200 worth of kids presents for Christmas. Received a "your order has been delivered" email shortly after. I come to find out presents were never delivered. Called Personal Creations. They said they would be late, but would arrive week after Christmas. Caled again. Delayed, but on their way. They have been shipped. It's Jan 20th. Called Personal Creations. Told orders were not shipped, but can refund for them now. Completely missing the fact they were Christmas presents and they've had by $200 for all this time. No compensation. No offer to remedy, not that I'll ever order or speak to Personal Creations again. read full review »