10 Times More Complaints with BBB then Competitors!!! Hawthorne Management has 10 complaints with the Better Business Bureau (BBB). Most of their local competitors in Charlotte, NC have only 1-3 complaints. Hawthorne has from 3 to 10 times as many complaints as their competitors. Why? What are they doing different? Why do so many of their customers complain about them? Are current customer’s expendable garbage that can be replaced with new unsuspecting HOAs? Yes. Absolutely, 100% yes. read full review »