Our bill went from $217 each month to a sudden $1000. They said our average balanced billing plan exprired...we never where told that it only lasted so long or when it would terminate. They told us to pay immidiately or we would have service cut off...we payed $400 on my credit card because i was pregnant and taking care of a handicaped stroke victim in my home both of us were heat sensitive. they agreed to keep our power on..but nope..it got turned off. This was such a huge traumatic experience for us. well...we sold our house and... read full review »