AT &T is big company, I had used the service for 10 years, the service is fine, but it's really a mess management for billing and customer support. I had deposited to AT&T $70 for local phone when I moved to U.S, after several years later. When I try to get back my money, I called several time and supplied my paid record, but, no result, every time someone said will help, but never had a solution, then I gave up. When I want to change DSL internet, it's really bad experience. it's difficult to talk with an agent... read full review »