On Dec. 2, I sent a holiday package to our grandchildren in Los Angeles by The UPS Store for 2 day delivery. The package bearing New York Tracking No. 1Z4F49E2PW09273035, was lost, tnen found in LA on Dec. 17 and, after having a new LA tracking number applied to the package, delivered to the children. I went to The UPS Store, which is around the corner from my house, told them the package was delivered and requested a refund of my shipping charges, which I was told was their policy. They said they would submit a claim for the shipping charge... read full review »