This company is aware of the "ice dam" problems. Never had this problem in the 26 years in my home. Had Leaf Guard installed prior to last winter, now I get 4-6 ft icicles over my front steps when it snows. They drip aduring the day and refreeze on our front steps overnight. Paul has come out once to look and suggested installing a heater at his cost, that was last winter. Now after numerous unreturned phone calls and texts, no contact from him at all. Still left with same problem. After this winter I will probably change the gutters back to the original icicle free system, at my expense. Stay away from this system. read full review »