Salesman Rick Schoen made me sign a hand-written note agreeing to negotiate in good faith. He then offered me a 2006 Honda Civic for more than $17, 000. When shown that this same car was listed by his dealership on AutoTrader.com for a little over $10, 000 his faced turned red, he smiled and joked, "why didn't you tell me you were an internet client?!" We agreed on the advertised price, signed papers with the finance guy - who no longer works there and whose name is illegible on the paperwork - shook hands, and I drove off in my... read full review »