My wife and I purchased a Kenmore front loading washer and dryer from Sears on May 17, 2010, in Rochester Minnnesota. In January of 2011 the dryer stopped heating. A service call was made, and the technician discovered that the thermostat(heating regulator) was the wrong model. How was this not caught in production? I would think that the production facility would have a QA team with the same tools as the technicians have. A diagnostic check at the end of production would have caught this. Better yet, why were the wrong parts put on that... read full review »