My husband hired this firm to help us collect from our own insurance company after we had very significant losses due to our house flooding from a clogged sink. After 4 mos and numerous phone calls with no return calls made we decided to go in person and ask what was going on and why we never heard from them. We found that they had written and sent a letter, just 2 weeks prior, to our insurance company but only demanded payment for our dry cleaning! They did not include our appliances and furniture that were destroyed totaling several... read full review »