I purchased a $450.00 men's argyle bracelet. My fiance wore it four times. The pin in one of the links has popped out. Because it is a little over 3 months since original purchase Kay Jewelers will not replace but send it to Russell Simmons to fix?????? I don't get it. The manager even said it looked like a manufacturers defect and I should be able to get a new bracelet. To my disatisfaction I was advised by customer service agent Kathy ext. 2665 this cannot be done and it can only be "sent out to get the pin replaced and... read full review »