The service advertised is using pre-taxed dollars to pay for medical expenses. Sounds good, right? Not so fast, it is an extreme hassle to pay your provider using wagework; the card is constantly denied even though it is sufficiently funded; you have to jump through hoops to get them to authorize a payment to your doctor / pharmacy, etc.; the customer service is a mind numbing excercise in futility. I have subscribed through my employer for the last two years and every year has been a mad scramble to get them to authorize release of funds to... read full review »