I ordered a Madonna shirt on 11/21/08 and received it in a timely manner. However, the shirt was too small so I returned it on 12/19/08 via USPS. I followed all the instructions from the invoice including insuring the merchandise and requested a full refund. The return should have only taken 2-3 weeks and when I hadn't received any acknowledgment that my request was being processed by 1/31/09; I sent fanfire an email. An email response was returned the same day asking for the insurance tracking number. I replied with my tracking number... read full review »