I'm having trouble with computers download speed. I'm supposed to have 10Mb/s, and it's near that most of the time, but in the last few days it has dropped down to as low as .77Mb/s by 9pm. Mornings are fine but the download speed gets lower through out the day to it's lowest about 9pm. Tried calling On Line techs to put in a work order for the local guys to check it out, but she (Erica) refused to make one out without going through the checks that she has, and I told her my computer and the download speed is OK at the... read full review »