I purchased this desktop (HP6654Y) on 11/06/2010.It freezes up, will not shut down and Windows mail is not working 50% of the time.I have to shutdown 3-4 times a day. It has been sent 2 times for repair, a hard drive re-format and replacement of the motherboard. It did not help at all!Case manager(Justin) telle me it is the software(Mail).I uninstalled it and resinstalled...guess what it is still CRAP!I have requested a replacement but Justin(case worker say he can only authorize a repair and there is no one above him I can further my... read full review »