I purchased a 309L KIC FridgeFreezer from Game Midrand 03042009.In addition to the yr's warrantee that's included in the price I paid for the KIC, I also purchased an additional 5yr Extended Warrantee Policy with Game.1st the KIC froze everything. So Game called KIC to fix it, who sent the most rudest engineer, Andy, out to fix my fridge. On arrival he verbally insulted me in my own house, by saying I gave him wrong directions which is why he was late. What happened bout friendly customer service? He did fix the KIC though. In Jan... read full review »