"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (JMS1231)

RedBox
JMS1231 February 5, 2011
I rented 2 DVDs from Redbox on December 16, 2010. I returned them both on December 18, received a confirmation email and everything. Mid-January, I checked my credit card balance online before paying the bill and found I had a charge of $49.82 from Redbox. I called the customer service line and was told that one movie was returned on January 3rd and the second was never brought back. I argued, but they would not do anything. I tried to dispute the charge on my credit card, but they would not let me. Not once was I sent an email, or given a... read full review »
Filled under: Entertainment Location: United States

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