I upgraded my phone 1 1/2 years ago when my older phone had died. I was upgrade eligible and looked at all the options. There were nicer phones that required 2 years contract extension. I did not select any of those phones. I selected a refurbished and cheaper phone. Now as I was trying to get out of contract, I am told that I automatically got signed into contract because I upgraded. It was not shown to me at any stage unless I had to click in some hidden corner of screen. Their product lineup and prices were completely misleading. Now my... read full review »