my roommate and i have been smoking marlboro full flavors for our whole lives.i myself smoke 2 cartons a week and my roommate 3.the last 3 times we bought your product we noticed there were a lot of stems in the cigarettes and they were causing holes in the paper.you couldnt get a drag and the cigarettes were going out.i would like to get some replacement cartons if i could because i spend a lot of cash a month on your product.if you could please email me with a solution my email is [email protected] callme at 802-855-8829.thanks megan sheridanand bill porter. read full review »