After the installer left today, I realized he had put the DVR on the wrong TV. I called Dirct TV to request he return to switch the two boxes. I had told the person I ordered from to put the DVR on the upstairs set so I could record on the big tv. The rep who answered my call said since I signed that I received the boxes I would have to pay for additional service call. I asked to speak to a superviser. She refused to tell me her name as well as refused to put me through to a supervison. She said they had NO email. She then made me pay for thi... read full review »