I bought a cell phone and it could not work in our area so Tracfone told me to mail the phone to them and they would send me one that worked in my area.I told them I wanted the same phone and they told me I would get it.The phone was different but everything was o.k. I had a Motorola Double minutes for life phone and they mailed me a LG 3280 that was supposed to be the same way with the double minutes.Everything was good for a year, now they won't honor my double minutes.They told me they have no record of my phone or my double... read full review »