Time Warner's Road Runner high speed cable internet servicce is AWFUL. I have had the service since September, 2008. Since, not a month has gone by without problems. Today (2/26/09) marks the fourth day in a row that my service has been out or faulty. Fed up, last night I phoned customer service. I was placed on hold for 50 minutes and 59 seconds and STILL HAD NOT HAD MY ISSUES RESOLVED when I hung up. Now, I have a wrestling match to look forward to when I FINALLY reach them and demand that payment for these four days (and probably counting) be deducted from my monthly statement. read full review »