My wife received email that son's 12 month Xbox Live supscription would automatically be renewed in January if we did not call to cancel... 1-800 number takes you to India where they ask for all kinds of personal information (e.g. home phone..home address... son's name... card holder name... card number... reason for cancelling)... repeatedly put you on hold, transfer you to at least three different people, keep you tied up on the phone for over 30 minutes, then try to sell you additional Xbox live subscriptions for your friends or... read full review »