After Grant Help.com did not send the 'free' cd regarding grants after debiting my account for $3.95, 10 days later, they helped themselves to $74.95 which I just found out about on 2/21/09. I called the 888-662-8762 number and got a recording. I left a rather forceful message. I tried many times to call and either got a recording or a busy signal. Right after I had filed a comment on this website, I actually got someone to answer named "Amilius". He claims that they are just a 3rd party billing service but, promised my money would be back in my account within 48 hours. We'll see. read full review »