"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Ruth Brauchler)

Macys
Ruth Brauchler February 27, 2009
Our CU sent an electronic payment on the 13th of February for a bill due by the 15th (Sunday) which was posted to my account on Monday the 16th. A charge of $25 was added to our fifty dollar bill for it was late. Facts: 1 Macys states payments received by 5pm are posted that day. 2 The CU sends electronic payments in the early am. I called the "customer service" and was told they would reverse the charge as soon as s/he talkked with their supervisor. The answer came back that they could only remove $10. I lost it, stating forget it I will pay the whole amount BUT close this account. read full review »
Filled under: Home & Garden Location: United States

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