I bought Loreal's eyelash mascara tubes and when I got home I was try to see if it really worked and I opened it up I put the base coat on and it worked great but when I went to put the mascara tubes on my lashes the mascara was so dry that it wouldn't even coat the brush to apply the mascara. I had to use my old mascara to cover the base coat. So you tell me what I need to do. Do I return the product from the place I bought it or will Loreal send me a replacement? If you could get back to me about this it would be greatly appreciated. Thank you so much for your time and response. Tara Hamblen E- mail address is [email protected] read full review »