"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Samuel)

COX Communications
Samuel March 2, 2009
Cox sent me an offer for internet services, which I accepted and they sent me a confirmation email with the price of $29.99 for 12 months. They billed me much higher. When I called to complain, they variously said the offer was only good if all offered services were ordered (not true), that it was only good for 3 months (not true), or that I was a current customer and not eligible. I had previously requested service but had no modem so never had activated service and was not a customer, which they knew. Because they did not notify me that... read full review »
Filled under: Entertainment Location: United States

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