I purchased a fairly expensive ellipitcal machine from Smooth Fitness last month. I paid an extra $200 for installation and the machine arrived damaged. It made a grinding noise when moving the pedals. I called Smooth and they told me to call their subcontracting company to schedule an appointment to fix it. Mind you, this is a brand new piece of equipment and I'm already told by Smooth to take care of it myself. I do so, and I take off work again (had to wait 4 hrs for the delivery) for the repair appointment. He tells me that piece... read full review »