USER REVIEWS (Glen)
Delta Airlines
-few days later, received marketing email from Delta claiming they no longer charged a fuel surcharge; called Delta and was told that because no portion of the ticket was used yet, the fuel surcharge would be refunded to credit card, and that a plan was in place to do this within 2 weeks time
-2 weeks later, no refund appeared through credit card, so called and was told that no such refund plan was ever in place and no refund would be made
-next day, wrote letter to Delta explaining extreme contradiction in info and asking for... read full review »
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