In Mid November 2008 my disabled Mother lost the envelope with her Charter Cable/Phone/Internet Bill and Check/Payment. She believes that it fell out of her purse. Being someone that has NEVER paid a bill late in her life, she notified Charter at once that the Bill and Payment was lost and asked what she should do. Charter told her TO CANCEL The Check and that they would send her a copy of the BILL within One Week. After not receiving the Copy of the Bill she called Charter Again and they said that they would send out another Copy of the Bill... read full review »