I rented a video and gave it to someone to return. they didn't and redbox appropriately charged me for its purchase. it then proceeded to charge my credit card for a deposit on the original rental which was less than its purchase price. It seems to me they should have thrown out the deposit charge since they had already charged me for its purchase, but the voice on their phone said this was standard practice and my deposit would be returned eventually. needless to say, i won't be renting anymore from them. read full review »