Whom ever concern, After several (more than 10 times) conversations over the phone with customer service without any luck and lack of follow up by the company, I am now writing you about my wife Paula Segura travel arrangements and incident. She was going to travel on Dec, 5, 2008 to Bogota Colombia, Itinerary # YBDKYA. When we got to the airport the person at check-in stated that the reservation was for one leg instead of round trip. When we bought the ticket on line, we DID buy it round trip. Then he told us that the flight was delayed... read full review »