I purchase an appliance from Best Buy and also got the warranty. My refrigator has been broken for almost a week and I am still waiting for someone from Tech Pro Plus to show up!!! I have taken time off from work waiting from a suppose appointment just to find out that they made a decision in the morning of my appointment that their schedule was to busy to get a technican out to my house. The Best Buy representatve gave them the wrong number and of course, Tech Pro Plus did not try the alternate number --- That would be consider. I still... read full review »