USER REVIEWS (KRyan)

960 reviews

DirecTV

K A Ryan March 30, 2009

I have been a customer of DirecTV for under a year now and have had two questionable business experiences with them. The first experience was the initial billing set up and various options employed to reduce bill. That incident I have an extensive email history attempting to resolve billing issue around my account setup. The most recent experience is the March 2009 increase. (My account is electronically debited at the end of each month with email notification coming mid month advising bill available for viewing. I use paperle... read full review »

Filled under: Entertainment Location: United States

165 reviews

Amazon.com

K A Ryan March 4, 2009

I have filed two separate complaints (within last 9 months)with Amazon regarding poor packing practices when shipping electronics and other sensitive or breakable items. The first complaint was done through the standard customer service line while the last was done with a direct phone call and email to Amazon corporate offices. I began 7 years ago using Amazon consistently for on-line ordering and was very pleased with expediency of order fulfillment, customer service with a misinformation of a product through one of the store front... read full review »

Filled under: Websites Location: United States