I have filed two separate complaints (within last 9 months)with Amazon regarding poor packing practices when shipping electronics and other sensitive or breakable items. The first complaint was done through the standard customer service line while the last was done with a direct phone call and email to Amazon corporate offices. I began 7 years ago using Amazon consistently for on-line ordering and was very pleased with expediency of order fulfillment, customer service with a misinformation of a product through one of the store front... read full review »