My first time ordering from them was smooth but it was more than 2 years ago. This is my second time shopping with them and this was my EXACT LETTER to the [email protected]: Hi, I wanted to let you know that I've been very dissatisfied with the order. It was placed approximately on July 11th. It has been 2 weeks already, and I have not received my phones. The day I placed it, I told the representative (Extension #3101) that my contract with my current provider would end on the 14th and asked her if I could... read full review »