Since Hurricane Ike, Ambit Energy has billed me for AVERAGE use (exceeding > 1, 000 KWh) and has charged me $9.99 for failure to use the minimum KWh. Given the nature of this disaster, there was NO POWER to use, but I was billed for an estimated average and then charged a penalty for FAILURE to use minimum KWH. From Sept-Oct 2008, I used 318 KWH and was charged $179.09. From Oct-Nov 5, 2008, I used 802 KWH and was charged $169.34. When I called, I was told that I was on average billing, so I wouldn't be able to tell that I had been... read full review »