My wife made the mistake of signing a two year contract. Basically, that means, they steal your money each month, even though you don't go. After the two years were up, to cancel they insisted she send them a letter and her cards. My wife quickly took care of this and we thought it was a done deal.. Not so fast. Months have gone by, this week we rcvd a letter in the mail from LOA saying they were unable to process her monthly fee cause and they needed updated info. "Luckily, " we had to cancel her cards cause he purse was stolen... read full review »