3.5 weeks ago, gave them 75.00 to splice broker reel of tape. Was promised it would be ready in two weeks. Called after second week, was told another three weeks; they said they outsource it, but cannot track it. Asked why...where did it go, Lindsay told me that they were not sure. Found out she was the manager. How would she not know? She said she would call. She contacted me last week and said that it is a "rush". I explained that it was for my daughters birthday..four days from today. It is the only pictures of when she was young;... read full review »