At the time of signing up with T-Mobile for a family plan in January-09, I was told clearly and repeatedly that there is NO activation fee. Unfortunately, the bill shows otherwise, there is US$140 activation fee. I immediately contacted T-Mobile billing department. They declined to provide credit to my account; they told me to contact the agent instead. The matter is still unresolved after making contact to the agent. As a consumer and customer, why should I have to go through the inconvenience to fight for their elusive mistake? I strongly... read full review »