Purchased an extended service contract from NW Jeep for my 2002 Mini Cooper on 2/19/2008. In February 2009 the transmission failed. Annapolis MINI contacted them immediately for authorization to repair. Chrysler Service Contracts stated that the dealership needed to repair my Mini and THEN submit a request for coverage. Chrysler Service Contracts requested all service records since I owned the vehicle. They were faxed to Chrysler the same day. I contacted Chrysler on 2/27/2009. They refused my request on the status of my claim because... read full review »