Never again! They sent a defective laser toner cartridge and when I returned it they tried to give an in store credit with only a partial refund! They don't even know anything about printers! POSTSCRIPT: a full refund was received after posting here. They said the difference was shipping. I do not know why they did not refund shipping since their policies show shipping is refunded. Return shipping is not covered so I am still out that amount. They said their other customers do not have a problem with this item, yet they told me... read full review »